Project details

Organisation - Hatch Interiors
Sector - Private
Location - Salford Quays, Manchester

Project scope

Organise, project manage, store, deliver, assemble and place apartment furniture for a large scale housing scheme in Salford Quays.

Our key tasks

  • Receive deliveries of furniture for assembly and placement in the units
  • Store furniture to be assembled in our warehouse, by item, size, and colour
  • Deliver furniture on schedule for each of the style schemes
  • Assemble furniture in the units
  • Cleaning the furniture and units to ensure a turnkey handover

Hatch Interiors is one the UK's leading specialists in providing furniture packages and bespoke interior design schemes for residential and investment properties. We were appointed to assist with Hatch Interiors' largest residential property scheme in Salford Quays, furnishing 486 one to three bedroom apartments.

Project management, planning, and flexibility was the key to success

We were able to offer a one-stop solution for Hatch Interiors; receiving, storing and managing stock, then delivering and installing it in the units requested by the developer. Our 25,000 square foot warehouse facility in Trafford Park, 2.5 miles away from the development, was perfectly situated to hold the stock and respond quickly and efficiently when each style scheme was ready

From the start of the project in September 2018 we received and managed all the furniture, both pre-assembled and flat pack, for the apartments in Salford Quays. When the furniture shipments were received at our warehouse, we separated the items based on type, size, and colour and stored them in categories so we were able to swiftly access, and deliver the stock as required. The programme was then distributed by Hatch, and the furniture was delivered out of storage, situated into the correct apartment, assembled, and cleaned ready for tenant occupation.

The programme was divided into four phases, each with a different furniture scheme. This meant we needed to constantly adapt our storage system and skill level for more complex furniture items.

Stakeholder relationships

During the project, we built up a direct relationship with the stakeholders on-site so we were able to discuss access arrangements and any urgent call-off requirements. Due to the process we had in place, and our nearby location, we were able to solve any issues quickly and effectively to keep all stakeholders happy.

The year-long project was completed in October 2019, and we believe it was a success as a result of the bespoke system we created for our client, and the trained, hard-working team we put in place to deliver it.

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See what our customers think of us...

They were really impressive

Email to Piers

I wanted to formally thank your colleagues below for the incredible service they gave to the NWROCU in November. They were on time and extremely efficient and effective. They were incredibly friendly, polite and considerate, checking with staff where items should be placed. They were so careful, navigating around brand-new furniture and when handling fragile items and highly organised.

The NWROCU staff feedback was ‘ they were brilliant,’ and I have to agree with them. They were really impressive.  

So thanks to Simon, Pete, Ellis  and George and many thanks for your assistance in coordinating the service.                                                                                                                                                           

Sally, NWROCU Merseyside Police

They were so polite, helpful and professional

Email to Piers

I just wanted to say a huge thank you to the team for last week’s internal move and removal of cabinets.  They were so polite, helpful and professional – a real credit to the organisation.

Many thanks.

Regards.

Julie, University of Manchester (Humanities site move)

The lads got the job done in really good time and to a high standard.

Email to Piers

I just wanted to pass my thanks onto George, Ambrose and the other two lads who completed the job at the weekend.

This was a big job and a very bitty job, but the lads got the job done in really good time and to a high standard. The work we did has made a massive impact to the working environment of the building and the staff based there.

Please thank them for me.

Daniel Project Manager, Manchester City Council

Made a very stressful situation a whole lot easier

Email to Piers

Can we send our thanks to Greg and his team for their help and hard work across the 5 days they were with us. Their flexibility made a very stressful situation a whole lot easier. They were happy to follow our guidance and change the plan when needed to get the job done. The group of lads were a breath of fresh air and got the job done professionally. 

Thanks again 

Chloe, Lisburne School move

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