Project details

Organisation - NHS Dudley Brierley Hill Health & Social Care Centre
Sector - Public
Location - Dudley, West Midlands

Project scope

Relocate NHS Dudley Brierley Hill Health & Social Care Centre.

Our key task

Relocating approximately 350 staff from twelve locations across Dudley borough.

Following a £27 million investment and a four year design and construction programme, NHS Dudley confirmed the opening of their new Brierley Hill Health & Social Care Centre to the public.

The building would accommodate staff from Dudley Community Services, Dudley Metropolitan Borough Council, Dudley Infracare LIFT Co, along with two GP practices. It involved transferring approximately 350 staff from twelve locations across Dudley borough.

Planning for a successful move while eliminating down time

BCL won the contract after a competitive tendering process, and immediately began the in-depth planning. Our Account Manager and dedicated Move Manager spent time with the Trust's project managers to understand the Trust's many different requirements for the services that were being moved. The Trust tasked BCL with keeping services working for as long as possible, while still allowing adequate packing time and quick start-up after the move.

Move champions from the Trust met with BCL to plan their individual moves, with help and advice provided to ensure success. We provided each move champion with a move pack, detailing everything that was going to happen.

All moves took place as planned and to the complete satisfaction of the Trust.

Hospital medical nhs move case study

NHS DUDLEY TRUST

"...the team from BCL were outstanding. They were professional, courteous, and friendly and went above and beyond their brief in assisting our services wherever they were able to. Those services who have been involved in moves before commented that this was the best planned move they have ever been a part of.

I highly recommend BCL for relocation projects. My colleagues and I found them extremely professional throughout the process and found the dedication of Kevin, Tony and the team to the project invaluable".

Hospital medical nhs move case study

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The crew of movers we linked with are also brilliant and really good fun to be around

Email to Martin

The collection has been collected and  I probably won’t speak to you again, but I want to say ‘Thank you’ for all of your help over the last 7 months. It has made my life so much easier, I think this is the 4th move I have done for Gateway, hopefully this is the last one for some time.  The crew of movers we linked with are also brilliant and really good fun to be around. So, thanks again and best wishes for the future.

Regards Maxine                                                                                                                                            

Maxine, Gateway

They were so very patient with the tenant and allowed me time to pack boxes

Email from Dudley MBC

Just to say thank you Jacki for your guys’ patience and perseverance against the odds this morning, They were so very patient with the tenant and allowed me time to pack boxes where they hadn’t been done. We are really grateful they waited for us  - please pass on our thanks.

Regards,

Debbie, Dudley MBC

Hardworking and trustworthy team

Email to Piers

I just wanted to let you know that Greg and his crew did an amazing job over the weekend. It makes my life so much easier when I've got such a hardworking and trustworthy team on the ground.

Please pass on my thanks to everybody.

Thanks

Emma, Manchester City Council

They were so polite, helpful and professional

Email to Piers

I just wanted to say a huge thank you to the team for last week’s internal move and removal of cabinets.  They were so polite, helpful and professional – a real credit to the organisation.

Many thanks.

Regards.

Julie, University of Manchester (Humanities site move)

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